Cleftune's Reservation Guarantee
Occasionally a teacher has to cancel at the last minute. If that does happen, you will have two options:
- Reschedule the lesson. Reschedule the lesson with your teacher to a later date.
- We'll Give You a Refund. The teacher will initiate a cancellation and you will receive a full refund to your account.
We'll Help You Find a New Teacher. In case your teacher cannot provide lessons for an extended period of time, we’ll do everything we can to help find you a replacement teacher. Call us any time at +1 437 345 6743 or contact us. Though availability varies, we’ll do everything we can to help you find a great replacement.
However, if you book with a more expensive teacher, we won't cover the cost difference between the original booking and your new booking.
We're Here for You. We promise we'll do everything we can to make sure you love your experience, and the reservation guarantee is a huge part of that.